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Dedicated Hosting :: Managed Servers
Fully Managed Servers
Managed support services are included with all 911Servers.com dedicated server plans.
Managed support system includes highly comprehensive support for the administration and consistent operation of your server.
Persistent monitoring systems alert us instantly to any service outages within client servers.
Network traffic is monitored by intrusion detection systems.
Managed support system includes remarkably comprehensive support for the administration and consistent operation of your server.
Technical staff are alerted of any attacks before they are able to cause any harm your server. 
Security updates and patches are applied proactively to ensure the integrity of server security.
 
                      Managed Services Comparison
CORE MANAGED SERVICES      
Managed Service
Features
Ave. Competing
Dedicated
Ave. Competing
Managed
911Servers
Managed
Hardware Support
Free Reboots
Free OS Reinstall Rarely Varies
Direct 24/7/365 Support Access Rarely Rarely
Hardware Replacement S.L.A. 2 Hours
Support Response S.L.A. 2 Hours
24/7/365 Phone Support Rarely Rarely
SOFTWARE MANAGEMENT      
Managed Service
Features
Ave. Competing
Dedicated
Ave. Competing
Managed
911Servers
Managed
Operating System Updates Per Request Proactive
Application Security Updates Per Request Proactive
Control Panel Updates Per Request Proactive
Service Monitoring
Failed Service - Restart/Repair
Best Effort 3rd Party App. Support
SECURITY AND DATA INTEGRITY**      
Managed Service
Features
Ave. Competing
Dedicated
Ave. Competing
Managed
911Servers
Managed
Compromised Server Recovery
Daily System Security Audit
Initial Security Hardening
Firewall Installation and Config.
E-Mail Antivirus Management
Real Time Spam Filtering
Disk Integrity Monitoring & Resp.
Off Server Network Backup 50 Gb
NETWORK LEVEL FEATURES      
Managed Service
Features
Ave. Competing
Dedicated
Ave. Competing
Managed
911Servers
Managed
Multihomed Network Varies Varies
Tier 1 Bandwidth Rarely Varies
N+1 Routing Device Redundancy Rarely Rarely
100% Network Uptime SLA


** Full compliment of Security and Data Integrity services apply only to users selecting the free 911Servers.com Web Linux InitAdmin service.



 
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